Refund Policy

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Understanding Our Refund Policy

Due to the nature of pharmaceutical and healthcare products, refunds and returns are handled under strict guidelines to ensure safety, hygiene, and regulatory compliance. Our refund policy is designed to protect both customers and product integrity.

Refund eligibility depends on factors such as order status, payment confirmation, shipping stage, and product condition.

Refund Eligibility Criteria

Refunds may be considered only under the following conditions:

Duplicate payment made for the same order
Order canceled before shipment
Payment deducted but order not confirmed
Product unavailable after order confirmation

Refunds are not applicable once the order has been shipped or delivered.

Non-Refundable Situations

To maintain pharmaceutical safety standards, the following cases are not eligible for refunds or returns:

Orders already shipped or delivered
Change of mind after order confirmation
Incorrect address provided by the customer
Failed delivery due to customer unavailability
Customs delays, seizures, or import restrictions
Delays caused by courier services or external logistics partners

No Return Policy on Medicines

For safety, hygiene, and regulatory reasons, medicines and healthcare products cannot be returned once dispatched. We strongly advise customers to review product details and order information carefully before completing a purchase.

Refund Processing Time

Approved refunds are processed within 7–10 business days
Processing time may vary depending on payment method and banking systems
Refund confirmation will be shared via email once initiated

How to Request a Refund

To request a refund, please contact our customer support team with the following details:

Full name
Registered email address
Order number
Payment reference (if applicable)
Reason for refund request

Providing complete and accurate information helps us process your request faster.

Shipping Charges & Refunds

Shipping charges are non-refundable
Only the product cost (if eligible) will be refunded
Failed deliveries due to customer error are not eligible for shipping refunds

Customer Responsibility

Customers are responsible for:

Providing accurate shipping details
Reviewing product information before ordering
Understanding local import and customs regulations

Ivermectinkart.com is not liable for refunds in cases where orders are delayed, held, or rejected due to customs regulations.

Our Commitment to Fair Resolution

While pharmaceutical sales involve strict policies, we aim to resolve genuine issues fairly and transparently. Each refund request is reviewed individually, and decisions are made based on policy eligibility and order verification.

Policy Updates

Ivermectinkart reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

We encourage customers to review this policy periodically.

Order Cancellation Policy

Cancellation Before Shipment

Orders may be canceled before they are shipped
If your order is successfully canceled before dispatch, a full refund will be initiated
Refunds are processed to the original payment method

Cancellation After Shipment

Once an order has been shipped, it cannot be canceled
Shipped orders are not eligible for refunds due to safety and handling regulations

Get in touch with Ivermectinkart

Have questions or need support?
Our customer care team is always ready to assist you.

📧 Email: ivermectinkart@gmail.com
🌐 Website: www.ivermectinkart.com